Testimonials

"I am the owner of unit 301 Sandbridge Dunes Virginia Beach Virginia. This letter is to commend you and all of your staff including the ceramic back-splash installers, painters, carpenters and your front office for their great work designing and implementing repairs to my condominium at the sandbridge dunes. Everyone at your company beginning with Jim Farley and Rodney Rodgers and Amy in the front office was exceedingly responsive, professional and cordial during the reparation process. Their customer service approach is one that is rarely seen today. They performed every task in an efficient and expert manner and gave me invaluable professional explanation and guidance on how the repairs and installations were to be conducted. With professionals like you have at 'personal touch' it is easy to see why the 'personal touch services inc' in virginia beach is known throughout hampton roads as the best in the business.

When one hears that the 'personal touch services inc' is contractor it immediately conotes quality and excellence because of employees like Rodney, Jim, Mike, Amy and all of the others who participated in my repair job. I am sure that you are truly proud of your company, employees and the reputation that they have earned. Please thank the entire 'personal touch services inc' crew for me as i know that you have a fine team that supports the onsite professionals and mechanics. They are truly excellent professionals and represent your company in a superb customer service manner. I know that you are proud of them."
Richard E. delaMenardiere January 2011

"I just wanted to let you know how impressed I was with Mr. Farley and his crew. They were professional, courteous, and thoughtful. The crew worked efficiently and took great care to see that my belongings were protected. They addressed my problems and did a magnificent job with the repairs. I would like to give them the highest recommendation possible, and hope that you will consider Personal Touch Services when you entertain bids for projects in the future."
Barbara October 2009

"I must say I am extremely impressed with the superior customer service I've received from your staff members ... in speaking with Rodney, he not only provides exemplary service with a personable and friendly smile, but takes it one step further and does the most important step of 'follow through.' In speaking with Jen, she has been very friendly and whenever I've had a question, she's always gotten back to me very quick with an answer! ...While many companies claim to deliver the 'best customer service,' rarely do they actually deliver. Your team is an exception to that statement ... they provide first rate customer service " read more
Diane July 2008

"First, thank you so much for how quickly you got my repairs done. I appreciate it more than I can express. Second, thank you for being so patient with my changes of mind and back and forth about the length and placement of the steps. You were very kind and understanding, and didn't pressure me ... you were very nice about it. My parents spent a lot of time on the deck while they were here; they loved the extension. My neighbors have all been so complimentary of you and your employees, and everyone commented on how well-built the new extension is; I'm sure you will be getting calls in the future from some of them. Thanks again for everything." read more
Susan June 2008

"So often during these busy times, we neglect to let others know how much we appretiated their help. During the flood at my property in September, you and your staff responded very prompt and professional. I would highly recommend your services to anyone."
Edward March 2007

"I just had to write and tell you what a wonderful experience it was to have had the opportunity to work with such professional people. I had quite a bit of damage that occurred at my house due to a storm and water damage from my dishwasher. Your people are so polite, knowledgeable and caring. Rodney and Jim are quite the duo. They are friendly and care about what they do." read more
Billie February 2007

"The professionalism of Jim and Rodney is exceptional. Jim and Rodney have taken on a huge project for me at Sandbridge. I have complete confidence in their ability to access a situation and have a solution at hand. Their knowledge of issues is far superior to any other contractors I have worked with in the past."
Tracy November 2006